Thanks for checking our store! We'll try our best to make sure that your order arrives save and quickly. But please be aware we're not doing this full time so we kindly ask for a little patience and in some cases we might get in touch if items have been listed wrongly :)
You have the possibility to return articles within two weeks after we shipped it. You can either take the credit to buy something else at punkorder.com or we`ll refund the money after receiving it. This is only possible if the following criteria is satisfied:
- Before sending something back you have to inform us in written form (email or letter)
- The item has to be in the same good order and condition as we delivered it
- You`ll have to bear the arising shipping costs yourself
- Clothing mustn`t been washed or worn! Don`t remove attached tags
- To check if shoes fit only wear them once and on clean carpeting
- Don`t tape the shoe box - it must also be in good condition
- We won`t take freight forward sent parcels
Please note that in any case you should check the packet when receiving it! Externally damaged packets are to be objected at the driver! If you take an obviously damaged packet we can`t refund any of the goods!
Corrupt or scarce articles sure can be returned and we`ll incur the arising shipping costs if you regard the following:
- Before sending something back you have to inform us
- We must accept the reason for objection
- We won`t take freight forward sent packets
- Your email address or personal data won`t be shown, sold or traded to anyone! We consider all information you give to punkorder.com completely confidential!
- All of our offered products are first hand and delivered in original packaging
- All our prices include VAT
- A lot of the descriptions for our items are provided to us by the record labels or distributors that we get them from. Same about the comments all users can write. These do not necessarily reflect the ideas and opinions of the punkorder staff!
- We`re not responsible for linked up content
- We checked all of our offered products as carefully as possible. Still variations in colors, size or appearance can`t be excluded
- We support an anti-fascist, anti-sexist and anti-homophobe lifestyle and do our best to keep our site free of contents breaching our views!
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